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Shark® Support Center

FAQs, troubleshooting & manuals

Let's help you find support content for your product. Answer a few simple questions to help us get you to the right place.

Please enter your product's model number

Can't find it? Browse by product category.

Your model number is located on your product, your user manual, and your box.
Here's what to look for and where to find it on each.

Check your product The main body of the product (underneath or on the back of the unit) should have a rating label that features your model number.

Check your manual Your product’s model number is listed on the front cover of your instruction booklet.

Check your box On the bottom of your box, you should see the model number near the bar code.